Curtis Boyd & Associates
Customized Training Solutions
Curtis Boyd & Associates with 30 years of experience in law enforcement/transit/crisis awareness programing we excel in facilitating, consulting, coaching, and developing tailored crisis awareness training programs specifically designed for public-facing transit and enforcement professionals who frequently interact with individuals in crisis. We craft effective and impactful crisis de-escalation training for transit agencies, enforcement bodies, and customer service organizations. Our services also include partnering with businesses to deliver engaging training sessions, both in-person and virtually.
Curtis Boyd & Associates Consulting/Training Services
- In Person or Virtual
- In Person or Virtual
- In Person or Virtual
Crisis Awareness Training for
(Law Enforcement/Transit Managers/Supervisors)
-In Person or Virtual
- In Person or Virtual
- In Person or Virtual
Crisis Awareness Training Front Line Employees
(Transit Bus Operators, School Bus Drivers, Customer Service)
- In Person or Virtual
- In Person or Virtual
- In Person or Virtual
Crisis De-escalation Training
(Community Groups and Youth Programs)
- In Person or Virtual
- In Person or Virtual
- In Person or Virtual
Crisis De-escalation Training
(Unarmed Enforcement Agencies, School Police, Public Parking Enforcement)
Crisis Awareness De-escalation
Crisis Awareness/De-escalation in Transit
In the fast-paced and high-stakes environment of public transit, the safety of operators is paramount. Operators must be prepared to recognize threats, de-escalate conflicts, and react decisively to keep themselves, passengers, and communities safe. Every moment counts when danger looms, and a well-trained operator can be the difference between a controlled situation and a catastrophe.
Curtis Boyd & Associates Crisis Awareness Training stands ready to help you stay safe when it matters most. Our program is designed to deliver:
- **Situational Awareness:** Identify potential risks early, read environmental cues, and maintain a proactive posture.
- **De-Escalation Techniques:** Use measured, patient communication to diffuse tension and prevent incidents from escalating.
- **Personal Safety Protocols:** Learn self-protection strategies, safe disengagement, and effective use of safety equipment.
- **Crisis Response Plans:** Practice clear, structured actions during emergencies to protect lives and reduce harm.
- **Decision-Making under Pressure:** Develop calm, rapid, and sound judgment when seconds count.
Our training emphasizes practical application through scenario-based exercises, realistic simulations, and actionable checklists that transit operators can apply on the job from day one. Safety isn’t optional—it’s integral to every shift, every route, and every interaction with the riding public.